If you wish to cancel your order within 3 days from the order date and before your bike delivery date, notify us by sending an email to info@growbikebh.com or WhatsApp us directly. We will offer a full refund.
Please allow up to 15 business days for the refund to appear in your account.
No subscription refund is available after delivery for any subscription services.
Should you opt to terminate your membership and return the goods, you are required to follow our cancellation procedure, accessible on our cancellation page.
You will only be charged a bike collection fee depending on your location. These fees cover expenses incurred for the return delivery service.
Annual contracts cannot be cancelled before the end of the contract period.
Please do not attempt repairs yourself without contacting us beforehand.
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