This Privacy Policy describes how Grow Bike ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.growbikebh.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Basic contact details — name, address, phone number, email
Order information — billing address, shipping address, payment confirmation
Account information — username, password, security questions
Shopping information — items you view, add to cart, or wishlist
Customer support — information included in communications with us
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf:
Companies who support our Site and Services
Payment processors who collect payment information to process orders and fulfill your contract
Online tracking technologies such as pixels, web beacons, and third-party libraries
Processing payments, fulfilling orders, managing your account, arranging shipping, returns and exchanges.
Sending promotional communications by email or text, and showing relevant advertisements.
Detecting, investigating, and taking action against possible fraudulent, illegal, or malicious activity.
Providing customer support, improving services, and maintaining our business relationship with you.
We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. We may also permit third parties to use Cookies on our Site to better tailor services and advertising.
You can choose to set your browser to remove or reject Cookies. Please note that removing or blocking Cookies may negatively impact your user experience and cause some features to no longer be available.
We may disclose your personal information to third parties for legitimate purposes, including:
Vendors or third parties who perform services on our behalf (IT, payment processing, analytics, shipping)
Business and marketing partners who will use your information per their own privacy notices
When you direct, request, or consent to our disclosure to third parties
With our affiliates or corporate group, in our legitimate interests to run a successful business
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided personal information, please contact us to request deletion.
Our Site may link to websites operated by third parties. We are not responsible for the privacy or security of such sites. We recommend reviewing their privacy policies before providing any information.
No security measures are perfect. We recommend that you do not use unsecure channels to communicate sensitive information. How long we retain your data depends on various factors, including legal obligations and account maintenance needs.
Request access to personal information we hold about you.
Request that we delete personal information we maintain about you.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before providing a substantive response. We will respond in a timely manner as required under applicable law.
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised version on the Site and update the "Last updated" date.
If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge your complaint with your local data protection authority.
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